Digital Research Skills Short Course

Course Overview

This course develops the essential digital research skills needed in modern workplaces. Learners gain practical experience in locating reliable online information, comparing sources, and using search tools effectively to support everyday job tasks. The course also covers safe and responsible internet use, helping learners identify credible information, follow organisational procedures, and apply their findings to workplace activities. By the end of the course, learners are equipped to confidently research, interpret, and use online information in a professional setting.

Take the next step towards your future success.

About this course

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Register Your Interest

If you’re a registered jobseeker and interested in this course, register your interest below.

AQF Certification Outcome

Students who successfully complete all BSBTEC203 Research using the internet will be issued a Statement of Attainment by Max Solutions 0667.

Recognition of Prior Learning (RPL) and Credit Transfers (CT)

RPL is a process that assesses your competency— acquired through formal and informal learning—to determine if you meet the requirements for a unit of study. Students with previous skills, knowledge or experience are entitled to apply for RPL for a full qualification or individual units of competency. Students will be required to produce evidence and undertake assessment as part of the RPL process.

As this course consists solely of a single unit of competency, it does not meet the criteria to apply for Credit Transfer.

You can find more information about RPL and Credit Transfer in our Resulting, Credit Transfers & Recognition of Prior Learning Policy and Procedure (Training).

Unique Student Identifier (USI)

All students undertaking Nationally Recognised Training in Australia are required to have a Unique Student Identifier (USI). A USI is a personal education number that remains with the student for life and is used to record nationally recognised training outcomes. Students must provide their USI as part of the enrolment process. There is no fee to create or apply for a USI.

 For more information, or to create or find an existing USI, visit www.usi.gov.au. 

Additional Costs

There is no additional cost associated with this course.

Pathways from the Course 

 Further Study

This unit forms part of the Business Services Training Package. Students may choose to continue their studies and complete qualifications such as BSB10120 Certificate I in Workplace Skills and/or BSB20120 Certificate II in Workplace Skills.

Employment Opportunities

As BSBTEC203 is a work-readiness unit, completion may support employment in entry-level roles such as those listed below:

  • Administration Assistant

  • Customer Service Assistant

  • Receptionist

  • Data Entry Operator

  • Junior Research or Information Support Assistant

Training Support Services and Wellbeing Support

MAX Solutions is committed to supporting students to successfully progress through their training and assessment. Students can access training support, reasonable adjustment and wellbeing support where needed, including assistance from trainers, assessors and relevant support staff. Students are encouraged to advise MAX Solutions as early as possible if they need additional support, so appropriate support options can be discussed and arranged. Please refer to our Student Handbook, MAX Solutions Student Support Policy and Procedure (Training) and MAX Solutions Reasonable Adjustment Policy and Procedure (Training) for more information.

Feedback, Complaints and Appeals

MAX Solutions welcomes feedback from students and is committed to managing complaints and appeals in a fair, transparent and timely manner. Students are encouraged to raise any concerns about their training, assessment, support services or decisions that affect them, and will be supported through the process in line with the MAX Solutions Feedback, Complaints and Appeals Policy and Procedure (Training).

Need more information

Please refer to our Policy and Procedures.

Study with Max Solutions RTO

We deliver training across a range of levels, with a focus on understanding each student’s goals and helping them choose the right course to get there.