Introduction to Community Services / Individual Support Short Course
Course Overview
Students who successfully complete the short course will have gained the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.
This short course applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media, and work with limited responsibility under direct or indirect supervision.
Learners who successfully complete the course will have gained the skills to identify and use digital technology appropriate to their work and complete simple workplace tasks.
Start your journey towards success in the community services sector
About this course
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There are no formal entry requirements for this course, however students are expected to have or be able to achieve written and spoken English skills to the certificate level of the course, or the ability to develop these skills whilst in training to meet the requirements of the qualification.
To allow our trainers to support your learning, you will need to complete a student profile, including language, literacy and numeracy indicator before your enrolment application is accepted.
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This short course is available through a face-to-face classroom learning approach.
Blended learning will take place over 5 x 5.5-hour sessions, totalling 27.5 hours. Additional support and training time is available for learners if required.
1 week full-time – 5 days.
Additional support and training times are available for students if required. Online platform requires either PC, phone or tablet.
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Number of units required to complete the course (1).
One (1) Unit:
CHCCOM005 Communicate and Work in Health or Community Services
Register Your Interest
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Students who successfully complete all requirements CHCCOM005 Communicate and Work in Health or Community Services will be issued a Statement of Attainment by Max Solutions RTO.
AQF Certification Outcome
Recognition of Prior Learning (RPL) and Credit Transfers (CT)
Recognition of prior learning (RPL) is a process that assesses your competency—acquired through formal and informal learning—to determine if you meet the requirements for a unit of study. Students with previous skills, knowledge or experience are entitled to apply for RPL for a full qualification or individual units of competency. Students will be required to produce evidence and undertake assessment as part of the RPL process.
Since this course consists of only one unit of competency, it does not qualify for Credit Transfer. You can find more about RPL and Credit Transfer procedures in the Student Handbook.
Unique Student Identifier
It is mandatory for all students undertaking Nationally Recognised Training in Australia to have a USI, Unique Student Identifier.
You will need your USI in order to apply to enrol for training. Visit www.usi.gov.au for more information.
Additional Pathways
This unit forms part of the CHC Community Services Training Package and HLT Health Training Package. Students may choose to continue their studies and complete qualifications such as CHC33021 - Certificate III in Individual Support or CHC32015 - Certificate III in Community Services
Study with Max Solutions RTO
We deliver training across a range of levels, with a focus on understanding each student’s goals and helping them choose the right course to get there. Our courses are available to both domestic and international students.