SIT20322 Certificate II in Hospitality

Catering Assistant with SIT20322 Certificate II in Hospitality welcoming guests at a restaurant

Course Overview

SIT20322 Certificate II in Hospitality reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

They are involved in mainly routine and repetitive tasks and work under direct supervision.

Learn how to:

  • Use hygienic practices for hospitality service

  • Show social and cultural sensitivity

  • Communicate in the workplace

Looking for the right skills and knowledge to work in the hospitality industry?

Job Prospects for this qualification may include

  • Restaurant Worker 

  • Catering Assistant 

  • Hotel Receptionist 

  • Tourism Desk Staff 

  • Beverage Assistant

Start your journey towards success in the hospitality sector

About this course

  • There are no formal entry requirements for this course, however students are expected to have written and spoken English skills to the certificate level of the course, as well as access to the internet and a computer in order to enrol in this course.

    To allow our trainers to support your learning, you will need to complete a student profile, including language, literacy and numeracy indicator before your enrolment application is accepted.

  • Full Time is 8 months.

    Part-time is 16 months.

    Including a mandatory requirement to complete 12 complete service periods (shifts) of vocational placement.

    Full Time students will be expected to commit to a minimum of 20-30 hours self-paced study/activity per week (full time) to complete the qualification. Students undertaking the qualification part-time will be expected to commit a minimum of 10-15 hours of self-paced study/activity per week.

    Funding Available. Students may be eligible for funding for this qualification via various State-based initiatives. Contact us to find out more about what may be available in your State.

  • Number of units required to be completed to obtain the qualification is twelve (12).

    Six (6) Core Units:

    • BSBTWK201 Work effectively with others

    • SITHIND006 Source and use information on the hospitality industry

    • SITXCOM007 Show social and cultural sensitivity

    • SITXCCS011 Interact with customers

    • SITXWHS005 Participate in safe work practices

    • SITHIND007* Use hospitality skills effectively

    Six (6) Elective Units:

    • BSBTEC201 Use business software applications

    • SITHIND005 Use hygienic practices for hospitality service

    • BSBPEF201 Support personal wellbeing in the workplace

    • SITXCCS010 Provide visitor information 

    • BSBCMM211 Apply communication skills

    • SITXFSA005 Use hygienic practices for food safety

    * this unit requires 12 complete service periods (shifts) of vocational placement to award competency

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Register Your Interest

Ready to apply or want to refer someone?
Click here to begin your application.

Only students who successfully complete all required units of competency will be issued with an AQF certificate II qualification. Students who complete one or more units, but do not complete the whole qualification will be issued with a statement of attainment for the completed units only.

AQF Certification Outcome

Recognition of Prior Learning (RPL) and Credit Transfers (CT)

Recognition of prior learning (RPL) is a process that assesses a students competency - acquired through formal and informal learning - to determine if students meet the requirements for a unit of study. Students with previous skills, knowledge or experience are entitled to apply for RPL for a full qualification or individual units of competency. Students will be required to produce evidence and undertake assessment as part of the RPL process.

If students have previously completed a unit/s of competency and can provide valid evidence of AQF certification (issued by an RTO), they are eligible to apply for a credit transfer and would not be required to undertake further study for the unit.

Unique Student Identifier

It is mandatory for all students undertaking Nationally Recognised Training in Australia to have a USI, Unique Student Identifier.

You will need your USI in order to apply to enrol for training. Visit www.usi.gov.au for more information.

Referrals

If you would like to refer yourself or a customer, please use the form below. You may be required to submit forms of identification pending the funding requirements. 

Study with Max Solutions RTO

We deliver training across a range of levels, with a focus on understanding each student’s goals and helping them choose the right course to get there. Our courses are available to both domestic and international students.